Verification

Professional License Verification: A Guide for Employers

Employers can verify professional licenses for free through state licensing board websites, or use automated services like Nursys for nursing ($30) and BrokerCheck for financial services. Best practice: verify before hire, then monitor quarterly for expirations and disciplinary actions.

Why does license verification matter for employers?

Most industries with licensed professionals have legal requirements for employers:

  • Healthcare: Joint Commission, CMS, and state health departments require license verification
  • Financial Services: FINRA, SEC, and state regulators mandate credential checks
  • Construction: OSHA and state contractor boards enforce licensing requirements
  • Legal Services: State bars require verification of attorney credentials

Risk Management

Employing unlicensed individuals exposes your organization to:

  • Malpractice liability
  • Regulatory fines and sanctions
  • Loss of accreditation or certifications
  • Reputational damage
  • Criminal prosecution in severe cases

Quality Assurance

License verification ensures your workforce meets minimum competency standards established by regulatory bodies.

What are the best methods for verifying professional licenses?

Method 1: State Licensing Board Websites

Every state licensing board maintains a public database for license lookup. This is the authoritative source for verification.

Advantages:

  • Free of charge
  • Authoritative information
  • Updated in real-time

Disadvantages:

  • Time-consuming for large workforces
  • Must check each state separately
  • No automated alerts for status changes

Method 2: Third-Party Verification Services

Commercial services aggregate licensing data across states and professions.

Common providers include:

  • National Practitioner Data Bank (healthcare)
  • Nursys (nursing licenses)
  • Professional background screening companies
  • Industry-specific verification platforms

Advantages:

  • Consolidated multi-state checks
  • Automated monitoring
  • Standardized reports
  • Integration with HR systems

Disadvantages:

  • Ongoing costs
  • May not be as current as primary sources
  • Coverage varies by profession

Method 3: Primary Source Verification

Direct confirmation from the licensing authority via letter, email, or phone.

When to use:

  • High-stakes positions
  • When online records are unclear
  • For international credentials
  • When regulatory audits require it

What are the best practices for license verification?

At Time of Hire

  1. Verify before start date: Never allow work before confirmation
  2. Document the verification: Save screenshots, reports, or confirmation emails
  3. Verify all licenses: Check each state and license type the employee claims
  4. Confirm specialty credentials: Board certifications, advanced practice authorizations

Ongoing Monitoring

FrequencyActions
30 days before expirationSend renewal reminders to employees
QuarterlyRun verification checks on all licensed staff
AnnuallyComprehensive audit of all credentials
ImmediatelyUpon learning of any disciplinary action

Documentation Requirements

Maintain records that include:

  • Date of verification
  • Source used (website URL, service name)
  • License number and status confirmed
  • Name of person who performed verification
  • Any discrepancies noted

What are the verification requirements by industry?

Healthcare

Healthcare organizations face the most stringent verification requirements:

  • The Joint Commission requires primary source verification
  • CMS ties reimbursement to proper credentialing
  • State health departments may audit license files
  • DEA registration must be verified separately for prescribers

Healthcare-specific resources:

  • National Practitioner Data Bank (NPDB)
  • Nursys for nursing licenses
  • Federation of State Medical Boards for physicians
  • State boards for allied health professionals

Financial Services

Financial service firms must verify:

  • FINRA registration (BrokerCheck)
  • SEC registration (IAPD)
  • State insurance licenses (NIPR)
  • CPA licenses (state boards)

Construction and Trades

Contractor licensing verification includes:

  • State contractor license boards
  • Local municipality requirements
  • Specialty licenses (electrical, plumbing, HVAC)
  • Insurance and bonding verification

How do I handle license verification problems?

License Not Found

If you cannot locate a license:

  1. Confirm spelling of name (including maiden names)
  2. Check all possible states of licensure
  3. Ask the applicant for their license number
  4. Contact the licensing board directly

License Shows Issues

When verification reveals problems:

IssueAction
Expired licenseDo not proceed with hire until renewed
Disciplinary actionReview details, consult legal counsel
Restrictions on practiceEvaluate if role is compatible with restrictions
Cannot verifyRequire primary source documentation from candidate

Discrepancies in Application

If license information doesn’t match what was provided:

  1. Give the candidate opportunity to explain
  2. Document all communications
  3. Verify correct information independently
  4. Consider implications for hire decision

How do I build a license verification program?

Step 1: Identify Requirements

  • List all licensed positions in your organization
  • Determine regulatory requirements for each
  • Establish which licenses must be verified

Step 2: Choose Verification Methods

  • Select tools based on volume and profession mix
  • Consider integration with existing HR systems
  • Balance cost with comprehensiveness

Step 3: Create Policies and Procedures

Document:

  • Who is responsible for verification
  • Timeline requirements
  • Escalation procedures for issues
  • Record retention requirements

Step 4: Train Staff

Ensure responsible staff understand:

  • How to use verification tools
  • What documentation is required
  • How to handle discrepancies
  • Regulatory requirements

Step 5: Implement Monitoring

Set up systems for:

  • Expiration date tracking
  • Periodic reverification
  • Disciplinary action alerts
  • Audit preparation

Technology Solutions

Modern verification often involves technology:

Automated Verification Platforms

  • API connections to licensing databases
  • Bulk verification capabilities
  • Expiration tracking and alerts
  • Compliance reporting

Integration Options

  • HRIS integration (Workday, ADP, etc.)
  • Credentialing software for healthcare
  • Background check provider integrations
  • Custom database solutions

Emerging Technologies

  • Blockchain-based credential verification
  • AI-powered document analysis
  • Real-time monitoring services
  • Portable digital credentials

Regulatory Audits

Be prepared for audits by maintaining:

  • Complete verification records for all licensed employees
  • Documentation of verification process and timing
  • Evidence of ongoing monitoring
  • Corrective action documentation for any issues

Common Audit Findings

FindingPrevention
Expired licenses in filesImplement expiration tracking
Incomplete documentationUse standardized verification forms
Delays in verificationVerify before hire, not after
No ongoing monitoringSchedule regular reverification

Key Takeaways

  • Verify before hire: Never allow unlicensed practice
  • Use authoritative sources: State boards are the gold standard
  • Monitor ongoing: Licenses can expire or be disciplined
  • Document everything: Auditors will ask for proof
  • Build systems: Manual processes don’t scale

Need help understanding licensing requirements across states? Explore our professional licensing guides for industry-specific information.